

If you wish to comment about product selection, pricing, ordering, delivery or other issues, please contact CHANEL Customer Care. Please explain why you like or dislike the product, focusing on the product's features and your user experience. If the above conditions are met, you will receive a refund for the returned products as well as the delivery costs that you originally incurred (except in the case of a partial return).We value your input and invite you to rate and review the products you have purchased. Products that have been altered are not returnable.

They also must be returned with their tag. In your package, CHANEL provides a prepaid shipping label to be attached directly on your return parcel before depositing it at a post office.Įyewear Products may also be returned within a CHANEL fashion boutique.įor health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.Īll products must be returned in their original packaging and eyewear products must be returned with the accessories provided. Simply complete the return form enclosed with your package (also available on our website if you have created an account) and send us the unused products in their original packaging,along with the return form. You can return all or part of your order within 30 calendar days from the date of shipping. In case of absence, you will receive a message inviting you to arrange a new delivery. If you wish to reschedule, you may select an alternative delivery date or modify delivery address You will receive by email and SMS a delivery date notification directly from TNT. What are my delivery options ? TNT Standard delivery within 5 to 7 business days (15€, complimentary over 70€)ĭelivery Monday to Friday from 8am to 4pm

that infringes any copyright, patent right, trademark, business secret, trade secret and/or any other intellectual property rights, property rights, publicity rights of any third party and/or any confidentiality agreements.that you know to be false, incorrect or misleading.Please refrain from including any of the following in your review: We value your input and invite you to rate and review the products you have purchased.
